Privacy Policy

At Solid Car Rental, we respect your privacy and are committed to protecting your personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information when you visit our website or use our services.

Data Controller

Solid Car Rental is responsible for the processing of personal data collected through this website.

Personal Data We Collect

We may collect the following personal data when you use our website or contact us:

  • First and last name
  • Email address
  • Phone number
  • Information related to quotation requests or reservations

We do not collect sensitive personal data unless permitted by law and strictly necessary.

Purposes of Data Processing

We use your personal data to:

  • Respond to inquiries, information requests, and quotations
  • Manage reservations and provide vehicle rental services
  • Communicate with you regarding your request or reservation
  • Improve website functionality and user experience
  • Send promotional or commercial information
  • Comply with legal and contractual obligations

Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent
  • The performance of a contractual or pre-contractual relationship
  • Compliance with legal obligations
  • Our legitimate interest in improving our services and ensuring website security

Cookies and Similar Technologies

We use first-party and third-party cookies to:

  • Ensure the proper functioning of the website
  • Analyze traffic and browsing behavior
  • Remember user preferences

You may configure your browser to reject or delete cookies at any time. The use of non-essential cookies will only take place with your consent, where required by law.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described above or as required by applicable law.

Data Sharing

Solid Car Rental does not sell or trade your personal data.

We may share information only with:

  • Technology or administrative service providers, under confidentiality agreements
  • Public authorities, when required by law

Information Security

We apply reasonable technical, organizational, and administrative measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from minors without verifiable consent from parents or legal guardians.

Links to Third-Party Websites

This website may contain links to external websites. Solid Car Rental is not responsible for the content or privacy practices of such websites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Contact

If you have any questions or comments regarding this Privacy Policy or the processing of your personal data, you may contact us at:

reservas@solidcarrental.com